Política de reembolso

Return Policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a full refund, your item must be unused, unopened, and in the same condition that you received it, with the original packaging fully intact. You’ll also need the receipt or proof of purchase.

To start a return, please contact us through our Contact Us page or at [email protected]. Return instructions and the return shipping address will be provided after your request has been reviewed and approved.

Please note:

Customers are responsible for return shipping costs.
Returns sent without prior authorization will not be accepted.

You can always contact us for any return-related questions at [email protected].

Damages and Issues

Please inspect your order upon arrival and contact us immediately if the item is defective, damaged, or if you received the wrong item, so we can evaluate the issue and make it right.

Refunds

Once your return is received and inspected, we will notify you if the refund has been approved. Approved refunds will be issued to your original payment method.

Shipping charges are non-refundable unless the item arrived damaged or incorrect.