Frequently Asked Questions
Ordering/Shipping
Do you offer bulk pricing?
Yes. We specialize in bulk microfiber cloths for businesses, distributors, cleaning companies, automotive detailers, and commercial customers. Contact us for volume pricing.
Is there a minimum order quantity?
Minimum order quantities vary by product. Please check the product page or contact us for more information.
Can I cancel or change my order?
If your order hasn’t shipped yet, we’ll do our best to modify or cancel it. Contact us as soon as possible.
Where do you ship?
We ship throughout Canada and the United States.
How long does shipping take?
Orders are processed within 1–2 business days. Delivery times depend on your location.
How do I track my order?
You’ll receive an email with tracking information once your order ships.
Products/Care Instructions
What are your microfiber cloths made from?
Our microfiber cloths are made from high-quality polyester and polyamide for excellent cleaning performance and durability.
Are your cloths reusable?
Yes! They can be machine washed and reused hundreds of times with proper care.
What are they used for?
They are mainly used for Automotive detailing, Glass and mirrors, Electronics, Commercial cleaning, Kitchens, Offices, Industrial cleaning and Household use.
How do I wash microfiber cloths?
Machine wash with warm water and mild detergent.
Can I use bleach or fabric softener?
No. Avoid bleach and fabric softeners, as they reduce the cloth’s effectiveness.
Can I tumble dry them?
Yes. Tumble dry on low heat or air dry.
Payments/Returns
What payment methods do you accept?
We accept Visa, Mastercard, American Express, PayPal, Shop Pay, Apple Pay, Google Pay, and other secure payment methods available at checkout.
What is your return policy?
Unused products may be returned within our return period in their original packaging.
What if my order arrives damaged?
Please contact us within 48 hours with photos, and we’ll resolve the issue quickly.
Need more help?
If you can’t find the answer you’re looking for, please contact us through the contact form. We’ll respond as quickly as possible.