Privacy policy

Privacy Policy

Last Updated: May 2026

At ClothBulk, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, place an order, contact us, or otherwise use our services.

By using our website and services, you agree to the practices described in this Privacy Policy.



Personal Information We Collect

When you place an order, contact us, or use our website, we may collect information such as:

Name
Billing and shipping address
Email address
Phone number
Payment and order information

We may also collect limited technical information such as browser type, device information, IP address, and website usage data to help improve website functionality, security, and user experience.

Some information may be collected automatically through cookies and similar technologies.



How We Use Your Information

We may use your information to:

Process and fulfill orders
Provide customer support
Communicate with you regarding orders or inquiries
Manage returns, refunds, and exchanges
Improve our website, products, and services
Detect and prevent fraud or unauthorized activity
Maintain website security
Comply with legal obligations
Send promotional or marketing communications

You may unsubscribe from marketing emails at any time.



Cookies and Tracking Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to:

Improve website functionality
Analyze website traffic and usage
Remember customer preferences
Support advertising and marketing efforts

You can manage cookie settings through your browser preferences.



Sharing Your Information

We may share personal information with trusted third-party providers necessary to operate our business and services, including:

Shopify
Payment processors
Shipping and fulfillment providers
Analytics providers
Marketing and advertising partners
Fraud prevention and security providers

We do not sell your personal information.

We may also disclose information:

If required by law
To respond to legal requests
To protect our rights, customers, or business
In connection with a business transaction such as a merger or sale



Shopify

Our store is hosted by Shopify, which provides the eCommerce platform that allows us to sell our products and services.

Shopify may collect, process, and store your information in accordance with its own privacy policies and may process data in countries outside of Canada.

To learn more about how Shopify handles personal information, please visit:

Shopify Privacy Policy



Marketing and Advertising

We may use your information to provide marketing communications and personalized advertisements related to our products and services.

Third-party advertising and analytics providers may use cookies or similar technologies to collect information about your interaction with our website and other websites.

You can opt out of marketing emails at any time using the unsubscribe link included in promotional emails.



Data Retention

We retain personal information only as long as necessary to:

Provide our services
Complete transactions
Maintain business and legal records
Resolve disputes
Enforce agreements
Prevent fraud and abuse



Data Security

We take reasonable measures to help protect your personal information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.



Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to:

Access your information
Correct inaccurate information
Request deletion of your information
Request a copy of your information
Withdraw consent for marketing communications

To exercise any of these rights, please contact us using the information below.

We may need to verify your identity before processing certain requests.



Children’s Privacy

Our services are not intended for children, and we do not knowingly collect personal information from individuals under the age of majority in their jurisdiction.



Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of third-party websites.



International Data Transfers

Your information may be processed or stored outside your province, state, or country, including by service providers operating in other jurisdictions.

By using our services, you acknowledge that your information may be transferred to and processed in countries with different data protection laws.



Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted on this page with a revised “Last Updated” date.



Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

ClothBulk
Email: [email protected]